Refund policy
RETURN & REFUND POLICY
30-Day Happiness Guarantee
At Bloomelle™, we want you to love your purchase. If you're not completely satisfied, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return:
• The item must be unused and in its original condition.
• The item should be returned in its original packaging whenever possible.
• Proof of purchase is required.
How to Start a Return
To request a return, please contact us at:
Our team will review your request and provide return instructions.
Items returned without prior authorization may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival.
If your item arrives damaged, defective, or if you receive the wrong item, contact us within 7 days of delivery and include photos of the issue. We will work quickly to provide a replacement or refund when appropriate.
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved, your refund will be issued to the original payment method used during checkout.
Please allow up to 10 business days for your bank or payment provider to process the refund.
Non-Returnable Items
The following items are generally not eligible for return:
• Personalized or custom-made products.
• Gift cards.
• Products intentionally damaged after delivery.
International Orders
We proudly ship worldwide.
Customers from any country may request a return within our 30-day return window. Please note that return shipping costs, customs fees, duties, taxes, or import charges may not be refundable and may be the responsibility of the customer, unless otherwise required by local law.
European Union Customers
For orders delivered within the European Union, customers may have additional rights under applicable consumer protection laws, including a 14-day withdrawal period where required by law.
Contact Us
If you have any questions regarding your order, please contact us at: